Privacy Policy - White Rabbit Spa

1. Introduction

Your privacy is important to us. At White Rabbit Spa, we respect your personal information and are committed to protecting it. This policy explains what information we collect, how we use it, and what your rights are. We also set clear expectations for respectful behavior, legal compliance, and our refund policy.

2. What Information We Collect

We may collect the following information:

• Your      name, phone number, and email address
• Appointment      details (date, time, service type)
• Payment      info (processed securely — we don’t store card data)
• IP      address and device/browser info (for security and site improvement)

3. Why We Collect This Information

We collect your information to:

• Book      and manage your appointments
• Send      confirmations and reminders
• Provide      customer service and support
• Improve      our website and services
• Meet      legal requirements under Indian law

4. Respect & Behavior Policy

White Rabbit Spa is a professional wellness space. Any misbehavior, harassment, or inappropriate requests will result in:

• Immediate      cancellation of service
• A      permanent ban from our center

We prioritize the safety and dignity of our staff and clients.

5. No Refund Policy

All bookings made at White Rabbit Spa are final and non-refundable.
We do not offer refunds for:

• Missed      appointments
• Late      arrivals
• Change      of mind
• Unsatisfactory      experiences due to client behavior or misunderstanding of services

However, in case of genuine emergencies or technical errors (e.g. double booking), management may offer to reschedule — at our sole discretion.

Please be sure before confirming your appointment and ask questions if you’re unsure about any service.

6. Sharing Your Information

We never sell or misuse your data. Your information may be shared only with:

• Trusted      service providers (booking tools, payment processors)
• Government      or legal authorities if required by law

All third parties we work with are expected to keep your information safe and confidential.

7. Cookies

Our website uses cookies to help it work better and track usage. You can turn off cookies anytime in your browser settings.

8. Data Security

We take reasonable steps to protect your data, but no system is 100% secure. Use our website and services with care, and contact us if you suspect any issue.

9. Legal Compliance – India

White Rabbit Spa follows all Indian laws related to spa and massage services.
We are a licensed and professional wellness center. 

10. Changes to This Policy

We may update this policy as needed. Please check this page regularly. Any changes will take effect immediately upon posting.

11. Contact Us

For any questions or concerns:

📧 Email: whiterabbit.spa2022@gmail.com
📍 Address: 31, 28th B Main Rd, Corporation Colony, Jayanagar 9th Block, Jayanagar, Bengaluru, Karnataka 560069
📞 Phone: +91 83174 27115